Privacy policy

Information We Collect

At SofiChic, we collect various types of information to provide and improve our services:

• Personal Data: Name, email address, shipping address, payment information when you make a purchase
• Usage Data: Pages visited, time spent, click patterns, device information
• Cookies & Tracking: We use cookies to enhance your shopping experience and analyze site traffic

How We Use Your Information

Your data helps us:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Improve our website and product offerings
• Send marketing communications (with your consent)
• Prevent fraud and enhance security

Data Sharing & Disclosure

We may share information with:

• Payment processors to complete transactions
• Shipping carriers to deliver your orders
• Service providers who assist with website operations
• Legal authorities when required by law

We never sell your personal information to third parties.

Your Rights Under GDPR & CCPA

You have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Request data portability
• Opt-out of marketing communications
• Withdraw consent (where applicable)

To exercise these rights, please contact our Data Protection Officer at [email protected].

Data Security & Retention

We implement industry-standard security measures including:

• SSL encryption for all data transmissions
• Secure payment processing
• Regular security audits
• Limited access to personal data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

International Data Transfers

As a global fashion retailer, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Other approved transfer mechanisms

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be communicated through our website or via email when required by law.

Last updated: [Insert Date]

Contact Us

For privacy-related questions or concerns: